Scam and nuisance phone calls
The National Trading Standards (NTS) Scams Team has secured funding to provide free* call blocking units to help protect people in receipt of scam and nuisance phone calls on their landline phone.
Please note that there is a limited supply of call blocker units available. You can apply on behalf of someone else with their consent, or you can apply for yourself.
What Is A Call Blocker?
The call blocking units available are trueCall Secure+. A call blocker is a unit that filters unwanted scam and nuisance phone calls from a landline phone (this unit does not work with mobile phones).
In previous call blocker projects run by the NTS Scams Team, these units have blocked 91% of scam and nuisance calls.
The unit plugs into an existing landline phone and phone line, it can work alongside broadband and/or lifeline/pendant devices that are already installed.
You can find out more about call blocking units, how they work and watch some short animations on how the unit works here.